02
Oct 2025
What Massage Taught Me Working Behind the Scenes
Written by Cinzia Serri
Reflections on the body, the mind, and the work that makes healing possible.
I am not a massage therapist. I don’t know how to release a shoulder with a single sweep of the arm, or how to sense tension hiding deep beneath the skin. My role in the massage world is more prosaic: I run the Fulham Clinic, juggle schedules, talk to clients and therapists, listen to their stories, and witness both the triumphs and the challenges that come with a busy practice. Over the past four years, I have observed the extraordinary choreography of practitioners joining the clinic, each carrying their talent, passion, and dreams. In its own way, this has given me a unique vantage point, a bridge between the perspectives of clients and practitioners, an outsider’s eye pressed against the glass of a highly specialised profession.
Here is what I have learnt along the way.

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